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No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Team Focus
The primary focus of the team is to create an amazing customer experience by defining and delivering multi-channel, B2B merchandising activities which allow customers to find, research, and buy with confidence.
Responsibilities
* Leveraging insight, conducting research, and drawing on technical expertise to understand customer’s needs and purchasing behaviour across channels.
* Developing a merchandising plan that drives commercial benefit, customer engagement, and a competitive advantage.
* Working in collaboration with cross-functional teams.
* Using analytics tools like Google Analytics to research customer behaviour and measure impact.
* Applying SEO skills to improve search engine visibility.
* Creating and optimizing product shopping pages to enhance search performance and market share.
* Liaising with suppliers to ensure content aligns with requirements and fosters strategic partnerships.
* Communicating activities clearly and creating monthly reports on performance.
* Promoting best practices and sharing insights to improve team and business performance.
What We Are Looking For
* Experience in merchandising and creating effective SEO content for technical products.
* Understanding of taxonomies and on-site search.
* Ability to work independently, take initiative, and embrace challenges.
* Curiosity and passion for staying updated with industry trends.
* Results-oriented mindset with a drive to deliver excellence.
* Skills to influence and negotiate with stakeholders.
* Experience with analytics tools like Google Analytics.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Marketing and Sales
* Industry: Retail Office Equipment
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