About The Role Stewardship and Operations Coordinator Location: UKO London, Moorgate (Hybrid, home, office and events) Salary: £, to £, per annum (plus ILW, if residing & working in London) Hours: per week, flexible Contract: Permanent Could you play an important role in keeping the Stewardship & Operations (S&O) team running smoothly?
Could you support the team in delivering key enabling functions for fundraisers across Philanthropy and Partnerships, including stewardship events, stewardship and communications, data and insight, and prospect development?
Could you be responsible for planning and delivering quarterly in-person and virtual away days for the wider department?
What will a day in the life of a Stewardship and Operations Coordinator involve?
1. Assist in the delivery of all in-person and virtual stewardship events across the calendar, taking ownership of specific processes to ensure smooth delivery including guest list management, financial recording and reporting, accurate uploads to CRM database, and creating guest engagement materials.
2. Regularly attend and participate in event steering group meetings, taking minutes and producing notes as required
3. Assist in producing regular event evaluations and reports for internal stakeholders
4. Coordinate donor recognition projects including refreshing our digital donor board, website, and annual Trustee report, ensuring accurate, timely and correct permissions from donors
5. Coordinate stewardship mailings, managing the process end-to-end - including liaising with senior stakeholders to align diaries, overseeing timelines, ensuring clear communication of instructions and meeting all deadlines
6. Design and produce monthly Prospect Development New Digest, working closely with Prospect Development team to compile relevant news updates
To be a successful Stewardship and Operations Coordinator, what will you need?
7. Excellent organisational skills, with the ability to manage multiple priorities and take ownership of a process or projects from start to finish.
8. Strong attention to detail, particularly when handling data, financial records and supporter information.
9. Effective written communication skills, including producing clear emails, reports, and guidance materials.
10. Experience coordinating or supporting events, meetings, or projects, managing logistics, deadlines and competing priorities.
11. Experience of administrative support, including diary coordination, inbox management, minute-taking and report preparation.
12. Experience working collaboratively with colleagues and stakeholders across teams.
13. An interest in events and events management or communications. (Desirable)
14. An interest in the Humanitarian sector. (Desirable)
Interested? The closing date for applications is on Thursday the th of February with interviews to follow.
In return for your commitment and expertise, you’ll get:
15. Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
16. Holidays: days annual leave (including bank holidays) + option to buy extra days.
17. Pension scheme: Up to % contributory pension.
18. Learning & Development: A range of career & learning opportunities.
19. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
20. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
21. CycleWork: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders