<div><h2></h2><p><span>Job Description<br></span></p></div><div><h2>Permanent</h2><p><span>Grade 6 - £54,495- £64,811<br></span></p></div><div><h2>Consultation grade - subject to formal evaluation under the Equal Pay Programme</h2><ul><li>Working 36.5 hours per week</li></ul></div><div><h2></h2><p><span>Shape Exceptional Visitor Experiences Across Birmingham<br></span><span><br></span><span>Birmingham City Council is seeking a dynamic and driven Destination Park Operations Lead to take strategic and operational ownership of some of the city’s most valued outdoor spaces.<br></span><span><br></span><span>This is a unique opportunity to lead a team of Park Managers, enhance visitor experiences, and ensure our destination parks operate at the highest standards, every single day.<br></span><span><br></span><span>If you’re an experienced operational leader who thrives in a fast-paced environment, enjoys working outdoors, and is passionate about service excellence, we’d love to hear from you.<br></span><span><br></span><span>This exciting new position sits within the Parks & Green Spaces division and will provide strategic leadership across the maintenance, operational performance, and commercial development of Birmingham’s Destination Parks.<br></span></p></div><div><h2>We’re looking for an Operational Leader who brings…</h2><ul><li>Proven experience in operations, ideally within grounds maintenance or outdoor environments</li><li>Strong leadership skills with the ability to motivate and develop teams</li><li>Understanding of health & safety, risk management, and compliance</li><li>Experience in financial management, resource planning, and performance monitoring</li><li>A customer focused mindset with a passion for high-quality service delivery</li><li>Excellent organisational and problem-solving skills</li><li>Strong stakeholder management and collaboration abilities</li><li>A proactive, hands-on approach with resilience in a dynamic environment</li></ul></div><div><h2></h2><p><span>You will have direct responsibility for the Birmingham’s Destination Park, the Wildlife & Nature Conservation Centre and Plant Nurseries, ensuring high standards of service, sustainability, and visitor engagement.<br></span></p></div><div><h2>What you’ll be doing..</h2><ul><li>Lead, inspire, and develop a high-performing parks operations teams</li><li>Oversee the day-to-day running of destination parks, ensuring safe, efficient operations</li><li>Drive exceptional visitor experiences and set standards for customer service</li><li>Manage budgets, resources, and operational planning effectively</li><li>Ensure compliance with health, safety, and environmental regulations</li><li>Work collaboratively with internal teams and external partners</li><li>Identify opportunities for innovation, commercial growth, and continuous improvement</li></ul></div><div><h2></h2><p><span>This is more than a job; it’s an opportunity to shape the future of Birmingham’s green spaces and make a real impact on communities and visitors across the city.<br></span></p></div><div><h2>What we offer in return…</h2><ul><li>Membership of West Midlands Pension Fund – with generous employer contributions</li><li>Enhanced Holiday Entitlement – 30 days, increasing with length of service</li><li>My Rewards Scheme – access to over 800 brands providing discounts and savings</li><li>Health and wellbeing support – independent and confidential employee assistance and counselling</li></ul></div><div><h2></h2><p><span>If you’re passionate about the natural environment, driven to improve services, and ready to make a real difference in Birmingham’s communities, we want to hear from you.<br></span></p></div>