Longrove Surgery are lookingfor a General Practice Assistant (GPA) to join the team. The applicant must haveexperience in working with the NHS, have good computer skills and offerexcellent customer service. A candidate who has undertaken the General Practice Assistant course for Primary Care is preferable, however this is not essential.
Our GPAs are keycontributors in supporting the smooth running of the practice by providinginternal administrative support necessary for the practice team to meet theneeds of and caring for our patients. This role provides an accessible, safeand effective line of communication for patients. The purpose of this supporting role is to ensure that ourpatients receive an all-around excellent experience.
Main duties of the job
The main duties are to
* Deal with the incoming correspondence to the practice via letter and email
* Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
* Liaise with patients via incoming phone calls to the practice
* Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
* Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames
About us
We are a friendly, supportivetraining practice in North London. We currently have 8 salaried GPs, 5 GPPartners and a Management Partner. We also have nurses, HCAs and a pharmacistin our clinical team.
We are a training practice andhave approximately 17,500 patients.
We are located in a Primary CareHealth Centre and are looking to expand our administration team. We have alarge admin team to assist the clinicians which includes GP Assistants,Prescription Clerks and Medical Secretaries.
Our practice is part of aPrimary Care Network and actively involved in a range of schemes and servicesto provide high quality to the local population.
Job responsibilities
The main duties are to
* Deal with the incoming correspondence to the practice via letter and email
* Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
* Liaise with patients via incoming phone calls to the practice
* Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
* Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames
Person Specification
Experience
* Experience in General Practice (primary care) is preferable
* Completion of the General Practice Assistant Programme is desirable but not essential
Qualifications
* GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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