Service Desk Analyst in Northallerton
Rate and Duration
The rate is £15.08 per hour (PAYE). This is a temporary role.
Reference Number
The reference number is: 365307.
Role Responsibilities
1. Providing technical support by responding to inquiries, evaluating, and resolving issues related to ICT equipment, infrastructure, and applications via phone, in person, and self-service channels.
2. Responding to and raising ICT service management cases, categorizing them according to service level agreements, and contributing to service reporting to ensure quality content supporting the wider ICT organization.
Application Process
Interested candidates should apply on our website with their CV or email their CV to Kirsty@essentialemploy.co.uk, quoting the reference number.
Additional Information
Due to high volumes of CVs received, we are unable to respond to all unsuccessful applications. However, we will contact you by phone if your CV progresses to the next stage.
Essential Employment acts as an Employment Business for this vacancy and is an Equal Opportunities Employer.
All roles may be subject to pre-employment checks, including references, so please be prepared.
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