IT Support Technician
Location: Leeds (Regents Park House, 45 Byron St, Leeds LS2 7QJ) with travel to customer sites as required
Salary: 26K-32K depending on experience and demonstrable technical ability
Hours: Full time (40/week) 9.00-5.00pm, with 1 hr unpaid lunch break)
We offer a wide range of IT support services tailored to our customer needs including general maintenance, broadband, network management etc.
We are looking for someone with proven IT support experience, excellent problem-solving skills and a strong understanding of network technologies to provide both office and field-based IT support to our customers. Support typically includes managing Windows servers, networks, AD and supporting Microsoft 365 services.
Duties include:
* Administer and manage Windows AD and support Microsoft 365 services (including Exchange online, SharePoint Online and Teams and more).
* Provide technical support and guidance to users, resolving issues related to software, hardware, and network systems.
* Perform regular system maintenance, updates, and backups
* Assist in the deployment of new hardware and software
* Monitor system performance, troubleshoot issues
Essential skills
1. Proven experience in IT support or a similar role, with a strong emphasis on Windows Active Directory, Group Policies, and Microsoft 365.
2. Solid...