Admin Assistant/ Audio Typist, Band 2- Paediatrics & Neonatal
- Undertaking typing tasks as requested by the secretary supervisor or secretaries. - Filing clinic letters and reports into patient medical notes within the department (or this may be required to be done directly at Health Records in Gloucester or Cheltenham). - Managing the mail for the unit by opening and sorting incoming post, stuffing envelopes and sending out correspondence both internally and externally - Request and return notes on behalf of the department, including using the electronic tracer system - Taking/collecting urgent notes or requests to relevant departments in order to minimise delays - Clerical tasks as required i.e. faxing, photocopying, filing, answering the telephone, etc to support team members. - Comprehensive use of in-house patient administration system to check information on patients, outpatient appointments and results etc. - Responsible for chasing queries where patient contact details are incorrect - Undertaking collation tasks when required, such as photocopying and distributing meeting paperwork, making up clinical packs, etc - Undertake work when requested by the line manager or secretaries as well as prioritising workload appropriately - Communicate inter-departmentally with all levels of staff, MDT functions, GPs, patients and their relatives. - On the request from the lead coordinator you may be required to cover colleagues during absences/annual/sick leave etc. You may also be required to undertake job rotation for cross cover as well as for development and training purposes. - Undertake any other appropriate duties, commensurate with the role as required at the request of your line manager. - Movement of medical notes on a daily basis (Manual Handling Training Provided). This can range from one set of notes to bags weighing up to 15kg
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