Job Title: Housing Liaison Team Leader
Location: London Borough of Newham
Contract Type: Temporary
Rate: £26.13 PAYE hour
Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham.
About the Role:
As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough.
What You'll Be Doing:
Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development.
Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections.
Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records.
Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety.
Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures.
Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions.What We're Looking For:
Proven experience managing a high-performing team.
Strong background in housing management and knowledge of housing law.
Ability to engage positively with residents, even in challenging situations.
Strong organisational skills and sound judgement.Personal Qualities:
A genuine commitment to delivering excellent housing services.
Flexible, empathetic, and approachable leadership style.If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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