The Company The Cattle Information Service (CIS) is one of the UK’s leading providers of milk recording and herd management services. An opportunity has arisen for a management role at the Cattle Information Service (The CIS). We are seeking to appoint a permanent Area Manager (AM) covering Devon, Cornwall and the Isles of Scilly. This varied role will be responsible for maintaining existing customer relationships and generating new business in the area. This is delivered through managing the team of employed and self-employed milk recorders within the area, ensuring that they are supported with training and feel motivated and equipped to deliver the high level of service which The CIS prides itself on. The AM will also support and work with the Head of Field Services in the management and support of CIS operations. The role is home based, though it requires travel throughout the area. Location : Devon, Cornwall and the Isles of Scilly Essential Key Skills and Requirements: Knowledge and experience of farming and the dairy industry An excellent communicator with the ability to influence stakeholders Ability to manage, engage, inspire, and motivate a team Self-motivated and able to work under own initiative in a positive and enthusiastic manner A very committed and diligent working style Effectively manage your time Capability to work flexible hours Full current driving license Attention to detail to ensure accuracy with ability to problem solve Fully PC literate To be located within the Devon/Cornwall area Key Responsibilities: Oversee the efficient and effective day-to-day operations of The CIS field services within the area Identify any issues that arise which might cause a reduction in data quality and/or operational performance Identify, access, and inform the Head of Field Services of internal and external issues that affect the organisation Promote, develop, and maintain CIS services and products Ensure that all processes are continually reviewed and streamlined Liaise with The CIS processing and laboratory staff to ensure efficient use of resources and systems Support a team of milk recorders and contractors in ensuring they have the training and resources required to fulfil their role Coach and mentor staff as appropriate to improve performance To ensure all company policies are understood and adhered to Always ensure health, safety and legal compliance for yourself, colleagues, and customers To always ensure spending is within budget and reduce costs where possible Process milk recorder monthly payments Maintain customer relations records in a timely and accurate way To always respect your customers and co workers To always act with integrity for the business Represent The CIS at area and national industry events when required To support additional projects delivered by the company when required What we offer: Comprehensive initial and ongoing training Company vehicle or Car Allowance Competitive Salary Company pension scheme Generous Holiday Allowance Christmas Savings Scheme Range of Other Benefits