An excellent opportunity has arisen for a proactive and highly organised Hire Controller to join a fast-growing, founder-led HVAC hire specialist based in Redditch.
The successful candidate will play a key role in coordinating nationwide HVAC hire operations, working closely with engineers, logistics partners, suppliers, and customers to ensure seamless delivery of temporary heating and cooling solutions. This is a varied, fast-paced role suited to someone with strong organisational skills, a customer-focused mindset, and the ability to manage multiple priorities to tight deadlines.
The role offers the chance to join a rapidly expanding business, contribute to continuous process improvement (including the rollout of a new ERP system), and build a long-term career within a dynamic operational environment.
Duties:
Coordinate day-to-day hire operations, liaising with engineers and managing scheduling of hire jobs and projects
Convert quotes into contracts and manage end-to-end hire processes, including rehiring
Arrange and oversee transport logistics and manage transport quotations
Maintain accurate records and handle all administrative tasks related to equipment hire and services
Liaise with internal teams, suppliers, logistics partners, and customers to ensure smooth project execution
Manage calendars, accreditation portals, and support contract-related queries
Support the implementation of new ERP software and identify opportunities for process improvement
Proactively identify ways to enhance customer experience and operational efficiency
Requirements:
Strong communication and customer-facing skills
Highly organised with excellent attention to detail
Strong problem-solving and analytical abilities
Ability to work well as part of a team and with external partners
Planning or hire experience desirable
Health & Safety experience desirable
Tenacious, goal-focused, and able to work to deadlines
Salary / Package:
Salary: £25,000 - £28,000 per year
Company bonus scheme
25 days holiday plus bank holidays
Pension scheme
Cycle to work scheme
Company events and social hours
This is a fantastic opportunity to join one of the UK's fastest-growing HVAC hire specialists, offering stability, progression, and the chance to be part of an ambitious and supportive team. If this role is of interest, please apply today.
Hire Controller - Redditch
Hire Controller - Redditch
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