As a Customer Services Executive, you'll be at the heart of our mission to provide outstanding support to our clients in a fast paced environment. From solving problems to processing orders, and from customer education to collaborating with teams, you'll play a crucial role in ensuring every interaction is seamless and positive. Key responsibilities of a Customer Services Executive: Build and maintain strong relationships with clients, ensuring their needs are met with professionalism and care. Order Processing - Ensure timely and accurate processing of customer orders. Providing excellent customer service: communicate clearly and effectively with customers, colleagues, and other departments. Resolve customer inquiries, issues, and concerns quickly and efficiently. Assist with order placements, tracking, and modifications. Collect feedback to continuously improve our customer experience. Support ad-hoc projects, including training, events, and showroom planning. Who we're looking for: A customer-focused individual who takes pride in delivering excellence. A strong communicator with great negotiation skills. A problem-solver who can think on their feet. A fast learner who thrives in a team-oriented environment. Someone with experience using CRM systems and adaptable to new technology. Why join Origin Global? You'll be part of a dynamic and curious team who embrace change and collaboration. We organise regular team-wide communication initiatives and social events to keep our teams connected and motivated. We make sure our people are rewarded fairly and provided with comprehensive benefits. Our perks include: 24/7 Virtual GP & Subsidised healthcare?? Enjoy a full company closure over Christmas - no more holiday conflicts! With 24 days of annual leave Career development opportunities with access to training funding & apprenticeships ?? CSR initiatives to support our nominated charities & the local community ?? Social events including summer and Christmas parties! ?? Enhanced Maternity and Paternity pay ?? Exclusive Gym & Retail Discounts ?? Long Service Awards ?? Group Life Insurance ?? On-site Parking ?? Pension scheme ?? Eyecare scheme ?? Cycle to Work ?? Access to Wycombe Wanderers Corporate Box? ADZN1_UKTJ