Salary: up to £30,000 (depending on experience)
Hours: Full time | 37.5 hours per week - No Sundays
Location: Sheffield
We’re working with a respected independent optical business operating across a number of well‑established practices in Sheffield. Known for its strong community presence, personal service, and high standards of patient care, this is a great opportunity to be part of a close‑knit and supportive team where relationships with patients genuinely matter.
This is a varied, hands‑on role where you’ll be involved in all aspects of the patient journey, offering plenty of autonomy, responsibility, and opportunity to make an impact.
Important Requirement
You must have a minimum of 12 months’ experience working within optics. Applications without this will not be considered.
Responsibilities
* Dispensing to a wide range of patients
* Carrying out pre‑screening tests confidently
* Frame styling, fittings, adjustments, and collections
* Advising on suitable lens and frame options
* Supporting reception and general admin duties
* Maintaining high standards of patient care throughout the journey
* Actively contributing to business growth and customer engagement
Offer
* Competitive salary up to £30,000
* Uncapped quarterly bonus scheme
* Closed on Sundays for a better work‑life balance
* 28 days holiday
* Staff discount (25%)
* Team social events and days out
* Free nearby parking and excellent transport links
Qualifications
* Experience across both independent and multiple optical settings would be highly advantageous
* Strong dispensing and pre‑screening knowledge with confidence in delivering excellent patient care
* Naturally charismatic, with the ability to build instant rapport and deliver a first‑class customer experience
* Proactive and self‑motivated, with the initiative to stay busy and support both patient flow and business growth
* Strong sales ability, with confidence in recommending and upselling lens and frame options
* Positive, energetic, and a genuine team player who contributes to a supportive and upbeat working culture.
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