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Applicants should meet the following criteria:
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including the use of software and systems
* Previous administration experience in a private healthcare environment.
Duties of this role include:
* To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
* First point of contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
* Day-to-day management of referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment timescales and management of SPOT contract patients.
Salary & Benefits
Circle Health Group offers competitive starting salaries and a wide range of employee benefits, including:
* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
* Friends & Family Hospital Discounts
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Staff engagement hub with access to discounts and rewards
* Resources and services to support wellbeing
* Employee recognition programmes
* Training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse, inclusive workforce, welcoming candidates with diverse backgrounds, experiences, and skills. We are proud to be a Gold member of the Armed Forces Covenant, part of The Valuable 500, and a Disability Confident Employer.
We aim to create an environment where colleagues can thrive and grow, guided by our core principles: selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.
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