Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Birmingham.
Hybrid working available – flexibility to work from home and collaborate in-office as needed.
Fletchers Solicitors is a leading law firm specialising in Clinical Negligence and Personal Injury. We are recruiting Cost Negotiators and Senior Cost Negotiators for our growing Costs Team.
In Return – Fletchers Offers
* 35 hour working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas closure; option to purchase up to 3 extra days per year and earn 3 days after the 5th, 7th, and 9th full year of employment
* Pension scheme with tax‑efficient salary‑sacrifice option
* Life Assurance Policy
* Medicash policy covering some dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work‑life balance
* Varied calendar of funded company social events
* Monthly voucher awards for winning nominees
* Ongoing training and professional development opportunities
Main Responsibilities
* Manage own caseload using case management software
* Instruct counsel to attend detailed assessment/oral review or conduct own hearings
* Hit agreed recovery targets
* Undertake accurate valuations
* Maintain constant communication with fee earners
* Provide team head with updates on forecasts, recoveries, and issue files
* Meet daily chargeable hours target
* Keep MI fully up to date and accurate
* Deal with aged debt where applicable
* Review points of dispute
* Assist in bundle preparation
* Ensure SLA/Pipeline metrics are adhered to
* Follow agreed processes
* Provide legal teams with costs advice
* Attend team meetings
* Provide feedback on recoveries/files/fee earning practices
The above list is not exhaustive of all tasks which may be required.
Essential Skills And Experience
* Proven experience in high‑value litigation and negotiation cases
* Experience of Proclaim
* Experience of Cost Master
* Organisational, planning and communication skills
* Excellent customer‑service skills
* Good general IT skills
* Time management
* Initiative and proactive mindset
* Effective teamwork
* Attention to detail and ability to meet tight deadlines
We reserve the right to close this role before the specified date depending on the calibre and volume of candidates.
We are an inclusive employer with a diverse workforce and welcome applications from any background. We are committed to providing a culture where everyone can thrive.
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