Property Pool Plus Manager needed in Birkenhead Paying £26 per hr ref OR104277
Full time hours on a temporary basis
Key Responsibilities
* Lead and manage the Property Pool Plus / Allocations Team, ensuring delivery of an efficient and customer-focused service
* Oversee the housing register, banding, allocations, and appeals processes
* Provide expert guidance on allocations policy, procedures, and best practice
* Build and maintain strong relationships with registered housing providers and partner organisations
* Represent the service in local and sub-regional partnerships relating to choice-based lettings
* Work collaboratively with internal teams and external agencies to support vulnerable groups, including those at risk of homelessness, domestic abuse survivors, and care leavers
* Manage complex and sensitive cases, working alongside social care, health, and support services
* Respond to high volumes of customer enquiries, complaints, and escalations
* Deliver presentations and training to colleagues and external partners
* Drive continuous improvement, ensuring services are responsive to local housing needs
If you are interested in the role, please email your CV to quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared