Reception Team Leader Larbey Evans is partnering with a prestigious international law firm to recruit a highly professional Reception Team Leader who delivers exceptional 5-star client service, to join their London office. Monday-Friday (10am – 6pm) Salary to £45,000 Generous employee benefits The Reception Team Leader will act as Deputy for the Reception Manager in their absence, overseeing a team 9 receptionists who work various shifts between 7:30am – 8pm. The successful candidate must be a team player who is flexible and willing to cover various shifts when required. Reception Team Leader Key Responsibilities: Take a senior role within the Reception team daily, to be available to assist with clients and staff queries, complaints or concerns Ensure the smooth running of reception, meet and greet client visitors, ensure meeting rooms are clean, tidy and stocked, answer the telephone and handle any email enquiries Liaise with suppliers and internal service providers on immediate and emergency maintenance issues Manage team rota with forward planning, considering lunch breaks, training, holidays, appointments, etc. Carry out inductions on a weekly basis, or as required, for new starters joining the firm Meeting and greeting client visitors, informing relevant parties of their arrival Ensuring the smooth planning, organising and running of client seminars and events Attending the weekly events meeting and coordinating from a facilities perspective Reception Team Lead Skills & Requirements: Front of House experience within a law firm or professional services in essential Proven experience in a supervisory capacity is required for this role Condeco / Eptura Engage or other room booking system knowledge A general understanding of the business, a sense of clients’ needs and a commitment to delivering quality services