Overview
Job description
IT Manager - Infrastructure & Support
Location: onsite with flexibility
Contract type: Permanent
Eligibility: UK work authorisation required (no sponsorship available)
We're looking for a hands-on IT Manager to lead IT support, infrastructure, and security across a multi-site organisation. You'll ensure systems run smoothly, lead a skilled team, and drive improvements in service delivery, cybersecurity, and business continuity.
Why join?
* Lead and develop an experienced IT team
* Oversee a broad mix of cloud, on-prem, ERP, and factory floor systems
* Take ownership of IT strategy and security frameworks
* Strong benefits, professional growth, and a supportive culture
Responsibilities
* Managing service desk operations and ensuring KPIs/SLAs are met
* Overseeing infrastructure - networks, servers, endpoints, cloud, and storage
* Driving cybersecurity strategy (ISO 27001, Cyber Essentials, GDPR)
* Supporting ERP rollout and technical handovers
* Building vendor relationships and managing service delivery
* Leading, mentoring, and developing the IT team
Qualifications
* Significant experience managing IT infrastructure and cloud services
* Strong background in cybersecurity and compliance
* Strong leadership experience in IT support or systems admin teams
* Solid knowledge of O365, Active Directory, networking, firewalls, Wi-Fi, and multi-site setups
* Experience with ERP support and vendor management
Benefits
* Discretionary bonus, life insurance, Medicash scheme
* Free car parking & canteen
* Flexitime, career progression, and professional development
Interested?
Contact Justin Donaldson to apply or learn more.
Skills: IT Management, Infrastructure, Security, ERP, Support
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