This role is based within the Corporate Systems department, which sits in the Technology and Media Operations division. In this team there are 3 primary disciplines: project management, product management & business analysis. This team delivers technology projects, continuous improvement & technical support for a variety of systems & applications used by employees across the BBC group.
WHY JOIN THE TEAM
Our vision is to be the expert technology partner, creatively delivering the best user experience and solutions for corporate systems, helping make the BBC a great place to work.
Interview process
* Technical task for shortlisted candidates – approx. one hour to read and complete an exercise.
* Virtual interview – approx. one hour of technical and values‑based questions.
Your Key Responsibilities And Impact
* Engage with stakeholders to understand business needs, confirm priorities, and build strong relationships to enhance domain knowledge and team collaboration.
* Accurately capture and articulate user and business requirements (functional, non‑functional, technical) ensuring they are valid, traceable, and support solution delivery.
* Collaborate with multi‑disciplinary teams to ensure clarity and alignment on proposed changes and their rationale.
* Provide strategic input and evaluate technical options using research and insights to inform short‑ and long‑term business decisions.
* Maintain knowledge of existing processes and systems to identify opportunities for improvement and innovation.
* Identify business risks and impacts, develop mitigation plans, and support smooth transitions through handovers and early life support.
* Define and map business benefits, establish performance measures, and track progress against targets to demonstrate value.
* Lead discovery activities to establish objectives, scope, risks, benefits, and impacts, enabling accurate sizing and prioritisation of programmes, projects, or BAU initiatives.
* Identify, build, and maintain strong relationships with stakeholders at all levels and disciplines to ensure alignment with business needs and strategic goals.
Qualifications and Experience
* Commercial focus, proven influencing, negotiation and conflict management skills with the ability to engage at all levels.
* Considerable experience gained within a media or similar multi‑national organisation.
* Experience in leading change initiatives at programme level.
* Accurately capture, analyse, and validate business requirements (functional, non‑functional, technical, and general), ensuring they are valid, traceable, and contribute to business cases and project/solution delivery.
* Identify and advise on strategic options and technical solutions, leveraging research and domain knowledge to inform business decisions, uncover opportunities for improvement, and support long‑term planning.
* Define and track business benefits, establish performance measures, and ensure value delivery through benefits mapping and progress reporting.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
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