Our client, a professional services business based in Exeter, is seeking an Operations Coordinator to support the smooth day-to-day running of the firm. This is a key on-site role, acting as the operational hub of the business and a first point of contact for clients.
This position suits someone highly organised, proactive, and dependable - someone who enjoys creating structure, keeping teams aligned, and ensuring nothing is missed.
Key Responsibilities
* Act as the primary point of contact for incoming client communications
* Coordinate internal office activity to ensure priorities and actions are managed effectively
* Prepare documentation and support meeting readiness and information flow
* Proactively anticipate team and client needs
* Support workflows and deadlines, enabling delivery teams to focus on core work
* Maintain accurate organisation of client records and documentation
* Liaise closely with delivery teams and Client Portfolio Leads
* Manage and support the Support Team
* Champion process improvement and system optimisation
* Ensure all client interactions reflect a professional, well-managed organisation
About You
* Highly organised, detail-oriented, and calm under pressure
* Proactive, reliable, and accountable, with strong follow-through
* Clear, professional communicator
* Confident working across multiple teams and managing people
* Ownership-driven, focused on efficiency and adding value
Systems Experience
* Xero | CCH | Microsoft Office 365
What's On Offer
* Salary up to £40,000, depending on experience
* A central, visible role within an Exeter-based business
* Opportunity to influence processes and become a trusted operational lead