We are looking to recruit a well organisedindividual with excellent interpersonal and communication skills to join ourPractice as a Medical Receptionist.
You will be working as a member of our Reception Team to deliver aprofessional, complex and comprehensive reception and administrative service to ourclinical colleagues and patients.
The post will be part-time in the afternoon Monday to Friday. It is essentialthat applicants are flexible to start earlier or finish later than their normalworking pattern and to cover colleague leave and additional projects when necessary.
Please apply early and ensure you complete your online application as this recruitment may close early if there are a sufficient number of applicants.
The reception team is small but effective, requiring the successful candidate to be present, reliable and to contribute positively to the success of the team.
Marton Medical Practice is a friendly and busy GeneralPractice based within Whitegate Health Centre in Blackpool.
We have a full compliment of health and administrative professionals working together to promote the health and wellbeing of our patient population and that of our team.
Applications are welcome from those with existing Health Care or GPPractice reception experience, or applicants that have a keen interest in working inprimary care.
To provide and maintain a highstandard of administrative services for colleagues and patients in GeneralPractice offering a helpful, friendly and confidential reception service
Receive telephone calls and electronicmail and take appropriate action as per practice protocols. Directpatients to appropriate Health Care Professional for advice concerning HealthPromotion / Chronic Disease Management
Know how receptionists input, locateand retrieve data and use the practice computer on a day-to-day basis. Accurate messagetaking and liaison with and primary health care team colleagues and patients.
Ability totake appropriate action for pathology links following the practice protocol.
General Data Protection Regulations mustbe adhered to.
Identifypersonal development and training needs in conjunction with the manager.
Supportothers with their training and development needs.
Co-operation with the practice toensure all members of the team adheres to statutory regulations/policies andcodes of practice and departments safety rules.
To provide and maintain a highstandard of administrative services for colleagues and patients in GeneralPractice offering a helpful, friendly and confidential reception service
Receive telephone calls and electronicmail and take appropriate action as per practice protocols. Directpatients to appropriate Health Care Professional for advice concerning HealthPromotion / Chronic Disease Management
Know how receptionists input, locateand retrieve data and use the practice computer on a day-to-day basis. Accurate messagetaking and liaison with and primary health care team colleagues and patients.
Ability totake appropriate action for pathology links following the practice protocol.
General Data Protection Regulations mustbe adhered to.
Identifypersonal development and training needs in conjunction with the manager.
Supportothers with their training and development needs.
Co-operation with the practice toensure all members of the team adheres to statutory regulations/policies andcodes of practice and departments safety rules.
Experience of working with other healthcare professionals
Experience of working in office environment
Previous experience of Medical Reception in General practice
Good telephone manner and skills
Computer literate
Knowledge of Data Protection and GDPR
Familiar with EMIS Web computer system
Clinical coding
Awareness of computer processing
Knowledge of Microsoft Office
Commitment to continuing professional development
Typing/ Keyboard skills
GCSE Mathematics and English Language grade C or above (grade 4 or above from 2018)
Touch typing skills
~5 GCSEs including Mathematics and English Language grade C or above
Experience of working with other healthcare professionals
Experience of working in office environment
Previous experience of Medical Reception in General practice
Good telephone manner and skills
Computer literate
Knowledge of Data Protection and GDPR
Familiar with EMIS Web computer system
Clinical coding
Awareness of computer processing
Knowledge of Microsoft Office
Commitment to continuing professional development
Typing/ Keyboard skills
GCSE Mathematics and English Language grade C or above (grade 4 or above from 2018)
Touch typing skills
~5 GCSEs including Mathematics and English Language grade C or above
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Marton Medical Practice
Whitegate Health Centre
Employer's website