Our client is looking for a Client Experience Executive to join their team. You will play a vital role in delivering the exceptional service their clients expect. This position will be hybrid working, with our clients main office situated in Weybridge. Key Responsibilities - Ensure the smooth running of assigned portfolio on a day to day basis - Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels. - Co-ordinate administration of schemes including renewal accounts, membership data, market reviews, claims and medical underwriting processing. - Maintain client records and data in line with Secondsight systems and protocols. Candidate Specification - Financial services or employee benefits experience is essential. - Previous experience of delivering an exceptional client experience within an Employee Benefits or Pensions administration role. - Knowledge of group personal pension schemes and salary sacrifice is desirable. - Knowledge of pension, group risk and healthcare schemes. - Exceptional attention to detail - Broad understanding of Financial Services, including Employee Benefits and Individual advice. - Able to communicate effectively with multiple teams, to ensure good client outcomes & efficiencies. - Problem solving and multi-tasking skills and the ability to work under pressure. Benefits - 25 days holiday (increasing by an additional day per annum up to 30 days) - Matched contributory Group Personal Pension of up to 7.5%; - Life assurance of up to 4 x your salary; - Interest free season tickets loans, eye care and childcare vouchers.