Shift: Monday–Friday (with Saturday rota) Type: Permanent Location: Reading We are recruiting an HGV Service Advisor to join our client, a well-established and busy commercial vehicle dealership. This is a key front-line role, acting as the main point of contact between customers and the workshop, ensuring vehicles progress smoothly through the service process. HGV Service Advisor – The Role * Booking vehicles into the workshop and MOT schedule * Acting as the main customer contact (phone & face-to-face) * Preparing jobs accurately and managing work in progress * Gaining authorisation and upselling additional work where appropriate * Providing regular updates to customers on vehicle status * Raising invoices and ensuring accuracy on completed work * Supporting workshop utilisation and efficiency HGV Service Advisor – Requirements * Experience in an automotive or commercial vehicle environment (HGV preferred) * Strong customer service and communication skills * Organised with excellent attention to detail * Ability to work in a fast-paced environment * Confident handling authorisations, invoicing and workshop coordination What’s on Offer * Competitive salary + bonus * Permanent, secure role * Ongoing training and devel...