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Account executive

Bristol (City of Bristol)
Eden Conveyancing
Account executive
Posted: 17 December
Offer description

Are you ready to join a company on a mission to transform its industry? Are you passionate about building partnerships that drive growth and make a difference? Can you create relationships that fuel success - for our partners and Eden?

Eden is a growing firm, built on the foundations of amazing client experience and great technology. As demand for our services continues to increase, we're investing in new talent to help drive our success even further. This is a great opportunity to join a forward-thinking company.

We are looking for a proactive and driven Account Executive to grow and nurture our network of referral partners, including estate agents and mortgage brokers. You'll play a key role in acquiring new partners, onboarding them seamlessly, and ensuring Eden delivers a best-in-class experience. You'll be the go-to person for partners, ensuring they feel supported and confident referring clients to Eden. Your efforts will directly impact Eden's growth by building strong, long-term relationships that generate referrals and revenue.

On any given day you could be doing many of the following:

Referral Partner Acquisition

* Research, prospect and engage estate agents and mortgage brokers in priority regions
* Build and manage a pipeline of prospective partners in HubSpot
* Conduct effective sales calls, virtual meetings and occasional in-person visits
* Negotiate commercial agreements within agreed pricing guidelines

Onboarding & Training

* Deliver fast, frictionless onboarding for new partners, including access, logins, process explanation and referral forms
* Run training sessions for referral partner teams on how and when to refer to Eden
* Capture key partner data and contact structure accurately in the CRM
* Maintain accurate CRM records and pipeline visibility

Account Management & Growth

* Make follow up calls to prospective clients who have requested a quote to answer questions and drive quote conversion
* Drive strong and growing partner satisfaction scores through NPS, surveys and repeat referrals
* Maintain regular contact cadence with partners via phone, email and in-person
* Track partner performance, identify drop-offs and reactivate quickly
* Provide performance updates including pipeline visibility and quote status
* Proactively identify ways to grow referrals
* Share partner insights back to marketing and the Senior Leadership Team

Commercial Performance

* Actively grow our portfolio of active referral partners to generate high-quality accepted quotes to achieve business targets
* Hit monthly accepted quote and revenue targets from the partner base, resulting in highly engaged partners
* Manage partner commissions and incentives accurately
* Monitor conversion rates, quality and partner profitability

Requirements

* Minimum of 3 years' experience in B2B sales or account management (property, fintech, legal services or mortgage industry preferred)
* Demonstrable track record of hitting commercial KPIs
* Proven experience building long-term partner relationships with excellent communication skills
* Highly organised pipeline manager with CRM experience (HubSpot preferred)
* Strong affinity for digital technology
* Thrives in a high-growth, target driven, fast-paced environment

Benefits

Working at Eden is slightly different than elsewhere. We're passionate about our culture and invest heavily in the wellbeing of our employees. So the role also comes with the following benefits:

* Base salary: £30,000 - £35,000 DOE
* Performance based bonus
* 28 days annual leave (plus bank holidays on top)
* Option to buy and sell a further 5 days of leave
* Private medical insurance
* Group life assurance
* Health cash plan
* Wellbeing fund to contribute toward promoting your mental and physical wellbeing
* Great office environment with free parking, free breakfast, coffee and soft drink
* Significant investment in your learning and development

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