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Bereavement Services Manager (Hiring Immediately), Lancashire
Client: Co-op
Location: Lancashire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 10.06.2025
Expiry Date: 25.07.2025
Job Description:
Closing date: 13-06-2025
Funeral Director £28,762 (£14.75 per hour) plus benefits. Full time, 37.5 hours per week, Monday-Friday 9am-5pm, plus additional on-call. Based in Lancaster, supporting in Morecambe, Garstang, Blackpool, and across the Fylde Coast.
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.
You don’t need industry experience. If you have great people skills and a real commercial focus, you could be perfect for this role.
At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be at the heart of that service. You’ll balance managerial and business tasks, and build strong, trusting relationships with clients.
Join us today and be part of something meaningful.
What you’ll do
* Ensure client needs, service levels, and KPIs are met.
* Be the main point of contact for clients, supporting and guiding with the help of the wider team.
* Support funerals—conduct ceremonies, lead the team, and carry the deceased when necessary.
* Ensure all regulated work, including funeral planning appointments, is referred to a certified colleague.
* Build and maintain relationships with the team, clients, and the community.
This role would suit people who have
* A commercial mindset and managerial experience.
* A true customer focus and passion for delivering great service.
* The ability to capture intricate detail and reflect it in the service delivered.
* Compassion, understanding, empathy, and the ability to stay calm under pressure.
* A UK manual driving licence.
Why Co-op?
You’ll get a benefits package including:
* 30% off Co-op branded products in our food stores all year round.
* 10% off other brands in our food stores.
* Discounts on other Co-op products and services.
* 23 days holidays (pro-rata, increasing with service).
* A pension with up to 10% employer contributions.
* Access to our Employee Assistance Programme for confidential support 24/7.
* Virtual GP and free eye tests.
* Career development opportunities, including apprenticeships.
* A friendly, supportive team and the chance to make a difference in your community.
* Access to Wagestream, a money management app that provides early access to earned wages.
At Co-op, we’re proud to do things differently. As one of the world’s largest co-operatives, owned by millions of members, community is at our core. Since 1844, our social purpose guides us, helping build a fairer world for members, customers, colleagues, and communities.
Building an inclusive work environment
We’re actively building diverse teams and welcome applications from everyone. We aim to create inclusive workplaces where everyone has equal opportunities. We celebrate differences and ensure our teams reflect the communities we serve.
If you have a disability, we can make reasonable adjustments to our recruitment process. We’re part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria.
We’ll ask if you want to be considered under this scheme when you apply. If invited to participate in the recruitment process, we’ll ask about any adjustments needed.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process. For more on our diversity and inclusion commitments, visit jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application, you’ll complete an online assessment, which takes about 20 minutes. Successful candidates will undergo background checks, including DBS, adverse media, occupational health, and social media screening. Any employment offer will be conditional upon passing these checks.
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