Job Description: Technical Quality Manager Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds Reporting to : Managing Director (Installations) The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company s goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. The Technical Quality Manager is responsible for ensuring the technical quality, regulatory compliance and audit performance of retrofit works delivered by the company. This role provides leadership across PAS 2030 / PAS 2035 compliance, installation standards, quality assurance processes and accreditation management, ensuring works are delivered right-first-time and in line with industry regulations, certification body requirements and client specifications. The role will work closely with Operations, Retrofit Coordination, Contracts Management and Supply Chain teams to ensure installation quality is maintained across all workstreams. The Technical Quality Manager will lead technical inspections outcomes, quality audits, compliance reviews and root-cause analysis of failures, ensuring corrective actions are implemented and continuous improvement is embedded across the business. Technical Compliance & PAS Management Ensure full compliance with PAS 2030:2023, PAS 2035 and TrustMark requirements across all installation activities Provide technical oversight across insulation and retrofit measures including CWI, IWI, EWI, loft insulation, ventilation, heating and renewable technologies where applicable Work closely with Retrofit Coordinators and technical partners to ensure design compliance and installation integrity Quality Assurance & Audit Oversight Develop and manage Aran s internal quality inspection and audit framework Conduct regular site inspections and technical audits of installations Accreditation & Certification Management Quality Improvement & Performance Monitoring Monitor installation performance metrics including technical failure rates, audit scores and remediation trends Lead quality improvement initiatives across operational delivery teams Develop technical guidance, training materials and best practice procedures Support operational teams in resolving technical challenges on projects Ensure subcontractors and supply chain partners meet Aran s technical and compliance standards Review installer performance and provide feedback where quality issues arise Provide technical support during client audits or programme reviews Assist in the management of scheme compliance risks and remediation plans Reporting & Governance Provide regular reporting to the Managing Director Installations and Wider SLT covering. Quality performance Compliance risks Support senior leadership in maintaining strong governance around technical compliance and installation quality. Strong experience in retrofit, insulation or construction quality management Experience managing technical inspections or quality audit processes Experience managing quality improvement initiatives Experience in quality management, technical compliance or auditing Construction or building services qualification Health and Safety qualifications (IOSH/NEBOSH) Casual dress Company events Employee assistance programme provided by Bupa On-site parking Referral programme Sick pay The Technical Quality Manager will be based at the Aran Insulation Head office, in Higham and will work normal office hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Job Types: Full-time, Permanent