The Role
You’ll take ownership of delivering high-quality training to a growing client list and industry partners covering everything from technical insurance knowledge to essential soft skills like communication, negotiation, and stakeholder management.
This role is much more than delivery: you’ll be shaping the training portfolio, writing first-class content, and working closely with clients to ensure solutions are relevant, engaging, and aligned to business needs.
Key Responsibilities
* Design and deliver instructor-led training (face-to-face & virtual) and facilitate modular training programmes.
* Deliver live webinars on a variety of technical insurance topics.
* Create innovative course content including handouts, activities, and slide decks.
* Refresh and update training materials in line with industry changes and emerging trends.
* Support Account Managers in tailoring client learning solutions.
* Collaborate with colleagues and provide cover during peak times.
What We're Looking For
* CertCII qualified (minimum), with a strong understanding of the insurance market, FCA regulation, and the CII exam framework.
* Proven experience designing and delivering technical insurance training across multiple product lines.
* Excellent written communication skills able to turn complex topics into clear, engaging content.
* Strong facilitation and presentation skills, with the ability to engage learners at all levels.
* Current knowledge of learning & development methods.
* A confident, collaborative communicator who builds strong client and learner relationships.
Benefits & Perks
* 26 days holiday + your birthday off
* Life insurance, cash health plan, and pension
* Flexible benefits: gym memberships, health assessments, retail vouchers, cycle-to-work scheme, season ticket loans
* Wellbeing support, including online GP and Employee Assistance Programme
Why Apply?
This is a brilliant role for someone who loves the insurance industry and wants to inspire, develop, and support others. You'll have the chance to shape the future of insurance training while enjoying a supportive, forward-thinking workplace.
Interested? Apply today to find out more.
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