Job Details:
Job Reference: HCC621517
Salary Range: £24,405 - £25,430 pro-rata, per annum (actual salary £14,840 - £15,464 per annum)
Work Location: Lymington and New Milton Libraries
Hours per week: averaged across a two week work pattern
Contract Type: Permanent
Closing Date: 16 July 2025
Assessment Date: Anticipated to be on 28 July 2025 at Lymington Library
The Role:
An exciting opportunity has arisen for a Library Team Assistant to join our Library team at Hampshire County Council.
Do you enjoy working as part of a busy team, meeting and helping a diverse range of people of all ages and providing excellent customer service? Are you able to work an annualised contract which requires flexible availability to provide cover across the team you work with?
Hampshire’s Library Service needs enthusiastic Library Team Assistants to join our busy and flexible teams. Your role will be to provide a welcoming environment for all, promote our services and facilities, plan and deliver activities for children and adults, assist with the management of stock, as well as carrying out a wide range of administrative duties.
What you’ll do:
You’ll be providing an excellent customer experience to everyone who visits our libraries and encouraging people to read a range of authors and book titles, download our apps to access eMagazines and eBooks /eAudiobooks and account options. You will take part in special promotions for adults and children, sign up for courses and events and using our IT facilities.
You will be required to travel between a small ‘cluster’ of libraries, so you will need to fulfil specific travel requirements which will be outlined at interview.
Working Pattern:
Week 1
Monday off
Tuesday 9-5pm
Wednesday
Thursday off
Friday 9-5pm
Saturday
Week 2
Monday off
Tuesday 9-5pm
Wednesday off
Thursday
Friday
Saturday
A full induction and training programme will be provided and continued personal development is encouraged.
What we’re looking for:
It’s essential that you have the following knowledge, experience, skills and behaviours:
1. Good general education (GCSEs or equivalent)
2. Experience of working with the general public in paid or voluntary work
3. Interpersonal skills
4. Ability to communicate clearly in writing and verbally
5. Ability to work under pressure
6. IT skills allowing use of Library Management Systems
7. Ability to cope with physical element of the job
8. Ability to work alone and unsupervised
9. Ability to process payments according to procedures
10. Use of all equipment ( Library management system, telephone system, public IT)
Why join us?
11. We believe in rewarding our staff for their commitment to delivering essential public services with an extensive range of .
12. We want to help you strive to be the best you can be, and to enjoy service Hampshire with purpose and pride.
13. Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.
14. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.
Additional Information:
Library Team Assistant
Vetting Requirements:
This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.