Description Grade UE03: £24,729 - £25,804 per annum (pro-rata if part-time) plus 15% Premium Band CSG / Accommodation, Catering and Events Full & Part-time positions available: 21 to 35 hours per week, working on a 5 over 7 basis, including weekends and varied shift patterns Fixed-term: ranging from 25 th May 2026 to 13 th September 2026 Vacancies available: 17 Together we can do great things. Be part of something bigger. The University isn’t just any employer. We are part of a local community and a contributor to global thinking, progress and research. In Edinburgh, you are in one of the world’s most attractive cities with active arts and social sectors, while working in a University that has made significant contributions to society, medicine, physics and teaching for over four centuries. Our people have helped create the modern world and are working on more ground-breaking technologies and practices. From student accommodation to café’s restaurants and hotels, we are a 24/7 organisation that embraces the traditional and the modern in equal measure. From historical buildings to state of the art technical and research hubs our mission is to ‘enrich student learning and growth as well as impact our local communities’ and our values drive everything we do. The Opportunity: This is a fantastic opportunity for passionate and customer-experience focused individuals to join Accommodation, Catering and Events as a Summer Commercial Assistant to help our teams deliver a high, consistent standard of customer service. The successful candidates will be based at our Reception Centre located at Pollock Halls; however, flexibility is required to support our other hotels which are offsite. Those successful in this role will work closely with the wider team to provide high-levels of customer service. This will involve dealing with in-person enquiries as well as communication via telephone and email. This post is an excellent opportunity for both personal and professional development, with opportunities to cultivate customer service skills, take on additional responsibilities and enhance our reputation under our commercial brand. View the full job description How to apply: Please include the following documents in your application: - CV - Cover letter At ACE our mission is to ‘enrich student learning and growth as well and impact our local communities.’ Our values drive everything we do, therefore ask yourself: Are you passionate about making a difference? Do you like to collaborate and achieve things as a team? Is inclusion at the forefront of all you do? Do you thrive when given ownership ? Are you inspired by innovation and excited to bring new ideas to life? A career with us has a range of other benefits that can be tailored to your lifestyle: Working within one of the world’s leading universities. Good salary/pay rates. Contributing to the work and purpose of the University. As a valued member of our team, you can expect: A competitive salary. An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits. Championing equality, diversity, and inclusion The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK. Key dates to note The closing date for applications is 31 st March 2026. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone. Interviews will be held within 2 weeks from closing date.