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Client:
Telent
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.
The Cloud Engineer will foster relationships with customers, ensure high service standards, and act as a bridge between engineering and service teams to maintain customer satisfaction.
At Telent, our Technology Teams are dedicated to advancing digital infrastructure across the country, offering complex work with rewarding impacts—helping to keep critical infrastructure connected and secure 24/7.
Cloud Engineer - Responsibilities:
* Train staff and customers on products and solutions.
* Support Professional Services and Sales within Network Services.
* Monitor customer incidents and report on accounts.
* Identify trends, security threats, and technical bulletins affecting customers.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow processes for task management, reporting, and change documentation.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create technical documentation such as TA, POC, RFC, WI, and SoW.
* Review engineering documentation peer-wise.
* Assist in pre-staging equipment for customer sites.
* Attend customer meetings and support reviews.
* Ensure accurate and timely timesheet submissions.
* Maintain certifications aligned with role objectives.
* Complete overtime and expenses accurately.
* Follow GDPR and security policies regarding data and information handling.
Who You Are:
The ideal candidate has an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a positive attitude, and experience in a support environment, with on-premise Cloud Services experience as a plus.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Knowledge of Networking Concepts
* Experience with Microsoft SQL Server 2016+ (clustering, availability groups)
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016+
* VMware vCloud Director knowledge
* Leadership qualities and ownership mindset
* Hands-on with relevant technology
* Strong communication and collaboration skills
* Problem-solving passion and ability to work independently or in a team
What We Offer:
A diverse career with opportunities for development and impact. We foster an inclusive culture that values diversity and ideas, helping everyone thrive.
Role benefits include:
* 26 days annual leave + public holidays, with buy/sell options
* Company-matched pension scheme
* Family-friendly policies
* Occupational health support and wellbeing portal
* Discounts via Telent Reward scheme
* Ongoing training and development
* Additional benefits discussed at offer stage
Our Values:
* Be Inclusive
* Take Responsibility
* Be Customer-focused
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About Telent:
Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK, committed to innovation and high performance.
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