Role Introduction
At OneAdvanced IT Services, we deliver innovative IT solutions and support to a diverse portfolio of clients. Our mission is to empower businesses through technology, and we believe people are the key to our success.
The Managed Services division is seeking a Commercial Operations Analyst to join an existing team responsible for analyzing financial data to support oversight of our Revenue and Cost of Goods Sold (COGS). Building reports in Power BI is a requirement for this role, as we are moving away from Excel-based processes. An understanding of Managed Services is highly desirable but not essential.
We are looking for a detail-oriented, data-driven Commercial Operations Analyst with strong analytical skills, a collaborative mindset, and a passion for turning data into actionable insights. This role supports the commercial and sales teams by delivering accurate reporting and operational support to drive informed decision-making and improve business performance.
What You Will Do
Key Responsibilities
* Collaborate closely with the Sales team to provide data insights and support customer-related queries.
* Monitor and analyze sales, invoicing, and COGS data to identify trends, anomalies, and opportunities for improvement.
* Assist in the monthly variable billing process, ensuring accurate consumption-based invoicing.
* Liaise with Sales and Finance teams to gather relevant data and ensure commercial alignment.
* Develop and maintain dashboards and reports using Excel and Power BI.
* Provide accurate and timely financial information to support management decision-making.
* Identify and investigate data trends or anomalies that may impact revenue or operational efficiency.
* Work cross-functionally to streamline processes, resolve data issues, and improve reporting accuracy.
* Perform ad-hoc analysis and reporting tasks as needed.
What You Will Have
Skills & Qualifications
* Strong analytical skills to interpret financial data
* Proficiency in Excel and Power BI
* Previous experience in managed services is highly preferred but not essential
* Experience working with sales, billing, or financial data
* Excellent communication and collaboration skills
* Ability to manage multiple priorities and work effectively across departments
* A proactive approach to identifying issues and driving continuous improvement
What We Do For You
Wellbeing Focused – Our people are our greatest assets, and ensuring everyone feels their best to come to work is integral.
* Annual Leave – 26 days of annual leave, plus public holidays and the option to buy additional days.
* Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
* Endometriosis Friendly Employer – We are committed to creating an environment where those with endometriosis can thrive in the workplace.
Personal Growth – We are dedicated to supporting your personal and professional development regardless of your career stage.
* Development Programmes – From Future Managers to Leadership Training, our programmes help you advance your career.
* Performance Bonus – Our group-wide bonus scheme rewards your success.
Financial Wellbeing – Your financial health is important to us.
* Pension Scheme – Our Scottish Widows plan offers a 5% matched contribution.
* Income Protection Insurance – Support when you need it most.
Recognition – We celebrate and reward outstanding work.
* Performance & Talent – Our platform provides real-time feedback, goals, and development insights.
Making a Difference – Opportunities to contribute to causes you care about.
* MatchIt! – Fundraise for a cause, and we will match part of the funding.
* Volunteering Time – Use your leave to volunteer.
* Pennies from Heaven – Donate pennies from your paycheck to charity.
Who We Are
OneAdvanced is one of the UK's largest providers of business software and services, serving over 20,000 global customers with an annual turnover of £330M+. We manage 1.5 million calls per month, support over 2 million learners, handle over 10 million wills, and more. Our mission is to power the world of work, underpinning critical sectors across the UK.
We invest in our people, fostering a diverse, inclusive, and engaging workplace that empowers growth, ambitions, and talent.
To learn more about working at OneAdvanced, please click here.
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