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Brook Street Recruitment is proud to be working exclusively with our client in Mallusk who is now seeking to recruit a skilled and experienced Air Freight Forwarder / Air Export Co-ordinator to join the team.
This is a full end-to-end air freight role that includes managing both export operations and customs processes. If you're passionate about air freight logistics and want to join a dynamic and supportive team, this is a fantastic opportunity to elevate your career.
You'll take ownership of the full air freight process - from booking flights and managing cargo to coordinating customs clearance and updating clients. This is a hands-on role that requires autonomy, attention to detail, and strong customer communication.
Key Responsibilities:
* Coordinate air freight shipments from start to finish, including booking flights and arranging onward transport
* Manage air charter operations and liaise with airlines, freight forwarders, and cargo handlers
* Handle import/export documentation and ensure full compliance with customs procedures
* Build strong relationships with clients and carriers, ensuring excellent service delivery
* Monitor and manage costs, obtain competitive carrier rates, and support budget reporting
* Resolve issues related to lost, delayed, or damaged cargo
* Ensure all shipments meet legal, airline, and customs requirements
* Use freight software (e.g., CargoWise, Multifreight) to manage operations and records
Criteria:
* Minimum 3 years' experience in UK air freight forwarding
* In-depth knowledge of air cargo procedures, customs clearance, and freight software
* Strong problem-solving skills and the ability to perform under pressure
* Excellent communication and customer service abilities
* Confident managing high-pressure, fast-paced logistics tasks with minimal supervision
What's on Offer:
* A permanent, full-time position within a well-respected and supportive company
* A varied role where no two days are the same
* Competitive salary - negotiable depending on experience
* Great team culture and opportunity to work in a key logistics hub in Mallusk
Interested? Please send your CV directly to Colleen Farquharson via the apply button or email.
This is your chance to step into a key role in a thriving logistics company - apply today and take your air freight career to new heights!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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