Overview
Tesco Royal Tunbridge Wells, England, United Kingdom
This job posting describes a Tesco Colleague role at Tesco Royal Tunbridge Wells. The posting includes pay information, hours guidelines, availability windows and expectations for customer service, teamwork and store operations.
Responsibilities
* Being a colleague in one of our stores and helping to serve shoppers better every day.
* Meeting and working with a diverse team; learning and contributing to a specialist team where everyone is welcome.
* Working across the store in service, picking and replenishment areas where required.
* Putting training into practice to work safely, effectively and to serve customers brilliantly.
* Taking part in seasonal, community and charity events and contributing to a positive store atmosphere.
* Understanding store performance and working with the team to drive service and sales, reduce waste and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in good condition.
* Being ourselves, living our values, making everyone feel welcome and following store policies.
* Occasionally assisting with deliveries into the store when required.
You will need
* A passion for delivering great service and greeting customers with a smile
* The ability to build rapport with customers and ensure they leave with a positive shopping experience
* The initiative to make decisions that are right for customers
* Ability to work well within a team and communicate openly
* Ability to build relationships with colleagues to create a positive team spirit
* Being punctual, well presented and ready to be a brand ambassador
Availability and hours
The role offers a minimum guaranteed hours policy (minimum 16 hours per week, with options to work down to 12 hours per week). Availability windows are published and contracted hours are scheduled within these times with 3 weeks’ notice of shifts. Flexible working is supported where possible.
Salary and benefits
* Paid from £12.45 per hour (rising to £13.66 for stores within the M25). Additional payments may apply depending on location.
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Discounts and colleague card benefits, wellbeing resources, life cover and pension contributions, and other benefits.
* Uniform provided and access to colleague networks and flexible working options.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, with a core purpose of serving customers, communities and the planet a little better every day. We promote diversity, equity and inclusion and welcome flexible working conversations during the application process. We are committed to an accessible recruitment process.
Note: This posting includes standard recruitment notices and legal requirements, including age restrictions for certain shifts or roles.
Compliance and notes
We may close roles earlier if there are high volumes of applicants. An interview process may include providing feedback. For more information about Tesco please visit www.tescoplc.com
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