PERM - Sales Operations & CRM System Lead Milton Keynes
£ Sales Operations & CRM System Lead
Sales HQ
Permanent
Sales HQ Manager
Imagine being part of a Global leader, where innovation and customer satisfaction drive everything they do. Join the Sales HQ team for an exciting new challenge.
Increase sales productivity, effectiveness, and revenue.
Join the client as Sales Operations & CRM System Lead; overseeing and optimising our CRM, providing valuable insights and analysis to help enhance the productivity and efficiency of sales teams. You'll own and maintain data integrity and be responsible for mapping our sales processes.
CRM Management: Oversee and maintain, the development and utilisation of the CRM across the company. Ensuring data accuracy, correct coding, and usability.
Managing the development and maintenance of our BI reporting. Managing sales forecasting and budgeting processes.
Training and Support: Provide training and the supporting material to the sales teams on tools and processes.
Performance Metrics: Using objectives and key results to measure effectiveness of sales operations initiatives.
Management insights: provide insights on customer behaviour product sales gaps and pricing anomalies.
Degree or HNC/D in Business Administration, information management or related field.
Experience in Sales Operations, Sales data analysis or similar.
Experience with producing power BI data and reporting dashboards.
Proficiency with CRM systems and sales analysis.
Basic/ intermediate commercial understanding of business.
Willingness to learn about the business
Other qualifications to support Information Systems or Data analysis
Sugar CRM experience and data management including validation, data matching and quality control
Be a willing part of a Team which has diverse responsibilities within the business
Our client offer a competitive and attractive package of benefits including, retail discounts, life assurance, Private Medical Cover, 25 days holiday including a holiday purchase scheme, a salary sacrifice personal pension plan and more!
Upon successful application, candidates will be asked to undertake a first interview online followed by some online testing and lastly a second interview face-to-face, onsite at our clients Offices.