Overview
Creative Support is looking for an energetic and well-motivated manager to join a highly successful and values-driven national social care organisation with charitable status. As an Area Manager you will oversee the management and performance of a defined portfolio of services to achieve the highest standard of personalised and effective care and support. You will directly lead and manage a team of operational managers to achieve quality, customer satisfaction, financial and growth targets.
Responsibilities
* Lead and manage a team of operational managers to achieve quality, customer satisfaction, financial and growth targets.
* Be a visible and supportive leader with the ability to motivate staff to go the extra mile for the people we support.
* Demonstrate values and attributes which align to our We Care Values Framework including kindness, inclusion, respect and the ability to develop trusting, collaborative relationships with colleagues.
* Identify and deliver service improvements through implementing quality development plans and effectively managing incidents, complaints, compliments and feedback, ensuring that lessons are learned and shared.
* Identify and project-manage opportunities for business development, including new services, re-purposed services and partnership working with commissioners.
* Be an ambassador for Creative Support, representing our interests and charitable aims and purpose with a wide range of external contacts and stakeholders.
Qualifications and experience
* You will need at least 2 years’ experience of managing people and social care services, including community support and supported living/residential care or homecare/extra care.
* At least 4 years’ experience of providing direct care and support to people with a learning disability, autism or mental health needs is essential.
Additional requirements
* You will be required to travel and work flexibly across the region and to visit Creative Support’s Head Office in Stockport when required. The ability to drive is desirable and a lease car or monthly car allowance can be made available.
Application and training
* Vacancy Reference Number: 86878
* Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
* Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.
Benefits and commitments
* Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
* We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
* Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications.
* We can only accept applications from candidates who are located in and eligible to work within the UK – this post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.
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