Harrogate and District NHS Foundation Trust
Admissions Office Administrator
The closing date is 20 May 2026
The post holder will assist in ensuring that the effective and efficient coordination of elective waiting list admissions is undertaken, maintaining a high quality service to all users. This will involve validation of waiting lists and liaison with others to maintain efficient waiting times. The post holder would require a flexible and proactive approach to the role.
Main duties of the job
Effectively uses the Patient Administration System to record dates for Admission and inform patients' relevant details.
To validate waiting lists and work with the Elective Access co‑ordinator to ensure that waiting lists are appropriately managed and booked within their expected date to be seen.
Monitor and action patient pathway targets i.e. 18‑week RTT, diagnostic and cancer targets. Implement the Trust Access Policy.
Maintain excellent communication with Consultants and Secretaries regarding waiting list/booking and capacity issues to ensure optimum use of resources.
Add patients to the Bluespier system and ensure this is reviewed and kept up to date.
Actively seek to replace patients when cancelled to ensure full utilisation of theatre lists.
Receives patients and input on the Patient Administration System booked/planned admissions sent directly from outpatient clinics.
Assist the Team leader and elective access Co‑ordinator in ensuring any changes which would enhance service provision are undertaken.
Clinic creation, enabling & adding clinic appointment slots using outpatient diary management.
Deals with admission cancellations sensitively, giving reasons to the patient for cancellation.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
* An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
* Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
* Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Joanne Batchelor on joanne.batchelor@nhs.net
Person Specification
Essential & Desirable
* Evidence of secondary/GCSE including Maths & English
* Experience of working in a high pressured administration environment
* Experience of working with the general public/good customer service
* IT literate
* Working knowledge of PCS
* Experience of working within a clerical healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Harrogate and District NHS Foundation Trust
£25,760 to £27,476 a year per annum (pro rata)
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