About us
We are arapid-growthscale-up disrupting theinfant nutritionspace through our award-winning brand Kendamil – the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties.
Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We’re proud to be a Queens’ Award winning business and to be ranked by the Financial Times as one of Europe’s 1000 Fastest Growing Companies in 2025.
We’re on an exciting path – join us!
The Role
We are seeking a dedicated Disposition Technician to join our Quality team at Kendal Nutricare. In this key role, you will be responsible for the routine dispositioning of products across all stages of internal and external production. You will monitor and respond to customer and vendor complaints, conduct detailed investigations, and drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA).
This position plays a vital role in ensuring that all products released to market meet the highest regulatory, safety, and quality standards—in full compliance with company procedures, Good Manufacturing Practice (GMP), and all applicable infant formula and food legislation.
This is a full time role based at our headquarters in Kendal.
You will be required to work a rotating 2 week shift pattern.
Lates: 13:15-21:15 Monday to Thursday and 13:15-18:45 Friday.
Earlies: 06:00-13:30 Monday to Friday
Responsibilities
Product Quality & Release
* Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
* Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
* Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
* Maintain accurate and traceable documentation for all batch dispositions.
* Complying with safety and hygiene procedures including but not limited to: adopting safe working practices, wearing the required protective clothing and use of safety equipment appropriate to the role
Customer and Vendor Complaints
* Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
* Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
* Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
* Track and trend complaints to identify recurring issues or emerging risks.
Compliance and Documentation
* Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
1. Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
2. Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
3. Support training of staff in quality standards, procedures, and hygiene practices.
Cross-Functional Collaboration
* Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
* Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
* Communicate quality performance, trends, and improvement actions to management and stakeholders.
What you’ll need:
* Degree in Food Science, Microbiology, Chemistry, or a related discipline.
* Proven experience in a quality role within the food manufacturing, pharmaceutical or medical devices industry.
* Strong knowledge of GMP, HACCP, and quality systems.
* Be self-motivated and a great team player.
* Be organised, efficient and methodical.
* Have excellent attention to detail.
* Be analytically minded and continuous improvement focused.
* Be quality focussed with a drive to ensure standards are upheld.
* Have excellent computer skills, including knowledge of Microsoft.
* Professional communication skills at all levels.
* Proven experience in a quality role within the infant formula or dairy manufacturing industry.
* Experience managing complaints, investigations, and CAPA processes.
* Experience working with regulatory agencies or within a GFSI-certified site (e.g., BRCGS).
* Working knowledge of BRCGS standard and/or food relevant regulations.
What you’ll get from us:
The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers.
We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District?
If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, (magdalena.klonowska@kendalnutricare.com) with your CV and a note on why you’re right for the job — we can’t wait to meet you!
Food Safety Lead
As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site’s Food Safety Management System (FSMS) in line with UK, EU, and FDA standards.
You will ensure robust compliance for both domestic and export markets — with particular focus on U.S. FDA and FSMA requirements for infant formula — while leading validation activities and fostering a strong culture of food safety across the site.
QA Auditors
We are looking for QA Auditors to join our factory team! Reporting to one of our Quality Managers the successful candidate will undertake various tasks to assist with the smooth operations of our Production department.
The QA Auditor is responsible for auditing, monitoring, and evaluating the organization’s quality systems and procedures. This role supports operational teams by maintaining high technical and quality standards in line with business objectives. The QA Auditor ensures compliance with Quality Management Systems and Good Manufacturing Practices (GMP) and assists in resolving non-conformances and customer complaints.
Grassland Youngstock Rearing Team
We have a unique opportunity to be part of a Grassland Youngstock Rearing Team looking after 1600 dairy replacements at ourOvergarrel Farm. This is at Assistant Manager level as a current team member is moving closer to family.
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