Clearway is a leading UK provider of integrated security and intelligent protection services, safeguarding people, property, and assets. We are seeking a Fleet & Operational Logistics Coordinator to join our Runcorn depot.
The Fleet & Operational Logistics Coordinator plans and schedules engineers, vehicles, and devices to meet customer needs. The role ensures all vehicles are maintained, compliant, and supported by reliable suppliers, systems, and procedures, helping keep operations efficient, compliant, and cost-effective.
Key Responsibilities:
Responsibilities include but are not limited to:
Scheduling & Resource Coordination
* Plan, organise, and schedule transport, personnel, vehicles, and equipment based on priority, urgency, and deadlines.
* Allocate work orders accurately to relevant teams, providing clear instructions and timelines.
* Adjust schedules and resources in real-time to address delays, changes, or urgent requirements.
* Coordinate with departments to optimise labour and equipment usage, reducing unnecessary travel time and costs.
Fleet Management
* Implement and maintain processes to ensure all vehicle assets (hired or owned) are safe, road-legal, and serviced in line with company policy.
* Schedule and monitor vehicle servicing, inspections, and repairs to minimise downtime.
* Manage relationships with suppliers to ensure responsive and cost-effective maintenance and repairs.
* Ensure daily vehicle check sheets are completed, processed, and any issues addressed promptly.
Operational Reporting & Systems
* Maintain accurate records of schedules, updates, and job completions in company systems.
* Produce daily, weekly, and monthly reports on completions, delays, productivity, and other KPIs.
* Use service management and scheduling software effectively to support operational efficiency.
Communication & Problem-Solving
* Act as the central point of contact for internal teams, management, and other stakeholders on job statuses, delays, or changes.
* Communicate service status, estimated arrival times, and resolution plans promptly and professionally.
* Address operational issues as they arise, applying a proactive and solutions-focused approach.
* Manage rescheduling or cancellations and ensure updates are shared with all relevant parties.
Requirements
Requirements include key skills and experience and qualifications.
* Strong organisational and multitasking skills, with the ability to prioritise effectively.
* Excellent communication and interpersonal skills, with a customer-focused approach.
* Proficiency in service management systems and scheduling software (e.g., CRM tools).
* Calm, solutions-focused mindset, able to perform under pressure.
* Collaborative approach with the ability to adapt to changing priorities.
* Sound understanding of compliance and safety requirements related to fleet management.
* A high level of numeracy and literacy.
* Strong attention to detail and accuracy in all work.
* Active listener with excellent verbal and written communication skills.
* Proactive, with the initiative to identify and address issues before they escalate.
* Resilient, with a positive and adaptable attitude.
* Strong problem-solving skills, able to balance short-term fixes with long-term solutions.
* Team player who works hands-on alongside colleagues at all levels.
* Reliable and committed to maintaining high standards of performance and safety.
Why work for Clearway?
At Clearway, we believe that our employees are our most valuable asset. Not only do we offer a highly competitive salary, but we are also committed to providing a comprehensive benefits package, to ensure your health, well-being, and peace of mind. Here are some of the outstanding benefits we offer:
* Salary: £28k per annum
* Medicash Cash Plan: 100% paid company membership, designed to cover routine healthcare expenses.
* Life Assurance: We provide all our employees 3x annual life assurance, providing financial security for you and your loved ones.
* Employee Assistance Programme (EAP): Confidential and practical advice, as well as counselling services for you and your family members.
* Performance-Related Bonus: All eligible employees have the opportunity to earn a discretionary performance-related bonus.
* Subsidised Gym Subscription: Subsidised gym memberships at over 3,000 gyms nationwide.