Job Title: Repairs Planner
Location: Leatherhead
Salary: Up to £30,751 per annum DOE
Sector: Social Housing Maintenance/GAS CONTRACTOR
MUST HAVE PLANNING EXPERIENCE
8-5 Monday-Friday in office. After training potential to work from home 2 days a week but not guaranteed.
Job Purpose
To manage, schedule, and optimize the daily workload for field engineers, ensuring efficient service delivery to clients while adhering to safety regulations and maximizing productivity.
Key Responsibilities
Scheduling & Coordination: Utilize in-house systems to manage reactive and planned maintenance jobs.
Dispatch: Assign jobs to engineers, ensuring proper geographical planning and skill matching.
Operational Efficiency: Optimize the daily diaries of field engineers to maximize productivity and minimize downtime.
Communication: Act as the main point of contact for engineers, clients, and suppliers via phone and email.
System Maintenance: Ensure all computer systems are updated in real-time to maintain operational visibility.
Compliance: Monitor and ensure gas inspections are conducted according to company policy.
Escalation Management: Proactively handle urgent callouts and escalate issues to team leaders when necessary. Indeed +2
Required Skills & Experience
Experience: Proven experience in a planning or scheduling role, preferably within the domestic gas/heating industry.
Technical Knowledge: Good understanding of gas compliance and maintenance scheduling.
IT Skills: Proficiency in Microsoft Office, particularly Excel and Word, and experience with scheduling software.
Communication: Excellent verbal and written communication skills for client and engineer liaison.
Organisation: Strong time management and organizational abilities, with the capacity to thrive under pressure.
IF You feel as so you have the experience for this PLANNER role, please email your CV directly to