Job Description
Looking for a job where your skills matter and your work makes a real impact? Were proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.
Were now seeking a Leasehold Manager someone to lead and develop the Leasehold & Home Ownership service ensuring that service charges are set, validated and reconciled accurately, lease obligations are met, and residents receive clear, timely information.
Youll own end-to-end service delivery for Leasehold & Home Ownership: policy, procedures, workflows, KPIs and team capacity planning and provide assurance over annual estimates (EST), year-end actuals (ACT), prior-year adjustments, and reserve/sinking funds, supported by high-quality, auditable leasehold/Shared Ownership (SO) data.
Acting as Product Owner for leasehold and service-charge modules: roadmap, requirements, testing, release notes and benefits tracking, youll maximise lawful income and protect GCHs legal position establishing a clear controls framework (makerchecker, documented sign-offs, audit trails) and drive data accuracy across housing and finance systems (scheme structures, apportionments, component coding).
Ensuring resident communications meet statutory and best-practice standards (clarity, timeliness, accessibility), youll provide strong financial governance and regulatory compliance (LTA/CLRA, S20, C...