Doncaster Ref: VA3880 TEC1 Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach. Talk to us about flexible working VIP Awards – colleague recognition scheme Cycle to work scheme Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more! Steer Academy provides accredited ongoing training – paid for by the business Opportunities for career progression Customer Service Advisor – Automotive Repair Centre Doncaster | Full-Time | Steer Automotive Group Do you have experience in the motor trade, automotive customer service, or vehicle repair industry? Are you an organised and customer-focused individual looking to join a growing automotive business with excellent career development opportunities? Steer Automotive Group is looking for an experienced Customer Service Advisor to join our busy accident repair centre in Doncaster. This is an exciting opportunity for someone with automotive, bodyshop, dealership, or service advisor experience who enjoys delivering exceptional customer service in a fast paced environment. About the Role As a Customer Service Advisor, you will be the welcoming face and voice of our repair centre, supporting customers throughout their vehicle repair journey. You’ll work closely with customers, technicians, insurers, and suppliers to ensure repairs are managed efficiently while delivering a first class customer experience. Key Responsibilities Greet customers professionally in person and over the phone Manage repair bookings and customer appointments Provide vehicle repair progress updates Coordinate vehicle handovers and collections Liaise with technicians, insurers, engineers, and suppliers Handle customer queries and resolve issues efficiently Maintain accurate records and job information using internal systems Support smooth day-to-day workshop operations Ideal Experience We’re particularly interested in candidates with experience in: Motor trade customer service Automotive administration Service Advisor roles Bodyshop reception or administration Dealership customer service Automotive aftersales Vehicle repair or accident repair environments Previous bodyshop or accident repair experience would be highly beneficial, although candidates from wider automotive backgrounds will also be considered. What We’re Looking For The ideal candidate will have: Previous customer service experience within the motor trade or automotive industry Excellent communication and interpersonal skills Strong organisation and attention to detail The ability to work well under pressure in a busy environment Good IT and system skills A proactive and positive attitude A genuine passion for delivering outstanding customer service Why Join Steer Automotive Group? At Steer Automotive Group, our people are at the heart of everything we do. We are committed to supporting career development and creating a positive, team focused workplace. Apply Today If you’re an experienced automotive customer service professional looking for your next opportunity in Doncaster, we’d love to hear from you. Apply now and join Steer Automotive Group’s customer-first team.