Salary: £35,000 - 35,000 per year Requirements: A minimum of 1 years experience in a similar Technical Support position, providing 1st line help desk support Experience with Windows Server, Windows 11, O365, iManage, Exchange, and Outlook Familiarity with providing iOS and Android support Excellent communication skills, confident liaising with colleagues at all levels Ability to work independently and as part of a team Responsibilities: Provide a high level of support for iPhones and iPads Set up meeting rooms, including hybrid meetings using Teams and Zoom Log and manage support calls Proactively resolve technical faults, escalating when necessary Support physical office moves, PC reimaging, hardware replacement, and temporary equipment setup Ensure service levels are maintained by prioritizing tasks effectively Technologies: Android Hardware Support Windows iOS Office 365 More: We are a leading and world-renowned US Law Firm, seeking an IT Support Engineer to join our internal IT team in the London office. This role offers an excellent opportunity for someone with a keen interest in IT and at least 1 years experience in providing high-level 1st line support in a professional and fast-paced environment. As part of our team, you will engage in varied day-to-day support tasks while contributing to project work in a thriving and dynamic setting. last updated 7 week of 2026