Overview
Job Vacancy: Helpdesk Scheduler / Maintenance Administrator
Location: Salford
Salary: £27,000
Job Type: Temp to Perm
Start Date: Immediate / Notice period considered
About The Role
An exciting opportunity has arisen for a Helpdesk Scheduler / Administrator to join a dynamic Facilities Management company based in Salford. This role is ideal for someone with experience in facilities or building maintenance administration, who thrives in a fast-paced environment and is looking for a long-term opportunity within a growing team.
Working Hours
* Monday to Friday, 8:30am - 5:00pm
Key Responsibilities
* Monitor shared helpdesk inboxes and respond to service requests
* Prioritise and schedule work based on urgency and importance
* Book engineers for planned preventative maintenance (PPM) and reactive breakdowns
* Liaise with internal teams, engineers, and third-party contractors
* Follow up on outstanding jobs and ensure timely completion
* Support colleagues within the helpdesk and administration team as needed
* Update and maintain business-critical information and databases
* Prepare reports, ensure compliance, and handle sensitive information with confidentiality
* Monitor performance of planned/reactive maintenance and escalate where necessary
What We're Looking For
* Previous experience in Facilities Management or maintenance scheduling
* Strong administration and helpdesk background
* Excellent communication and organisational skills
* Confident using CAFM systems and Microsoft Office Suite
* Proactive, ambitious, and able to work well under pressure
* Reliable and detail-oriented with a positive attitude
Interested?
If this sounds like the right role for you, we'd love to hear from you!
Send your CV or call Jess on 01618869670 for more information
Find other related roles and resources at The Construction Index Ltd.
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