Job overview
An 12 month temporary opportunity has arisen for a motivated and enthusiastic individual to join our clinical coding department as administrative support.
The post holder will be required to undertake the retrieval of case-note, answer general enquiries and provide administrative support to the coding team
You will have excellent communication and organisational skills as well as the ability to work under pressure to meet deadlines.
Previous admin experience is essential and knowledge of working with PAS/HISS in the hospital environment would be highly desirable.
A flexible approach to work is essential.
Main duties of the job
Source and provide the case-notes required for coding, audit, and any other purposes as directed.
Trace the case-notes using the electronic tracing system in line with Trust policy.
Be point of contact for all direct and telephone callers to the department.
Maintain and keep case note in the department or storage areas in an orderly fashion.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system. One LSC stands for 'One Lancashire and South Cumbria' and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership. The Trusts tC are: · Blackpool Teaching Hospitals NHS Foundation Trust · East Lancashire Hospitals NHS Trust · Lancashire and South Cumbria NHS Foundation Trust · Lancashire Teaching Hospitals NHS Foundation Trust · University Hospitals of Morecambe Bay NHS Foundation Trust One LSC brings together the Digital, Data & Technology, Estates & Facilities, Finance, People Services & Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment.
Detailed job description and main responsibilities
Source and provide the case-notes required for coding, audit, and any other purposes as directed.
Trace the case-notes using the electronic tracing system in line with Trust policy.
Be point of contact for all direct and telephone callers to the department.
Maintain and keep case note in the department or storage areas in an orderly fashion.
Open, sort and file post delivered to the clinical coding department.
Track and locate case notes as requested by clinical coders, auditors, trainers and managers.
Act as a scribe and assist in the administration of Departmental Meetings.
General administration and office duties, including photocopying, filing and scanning.
Participate in in-service training.
To observe the requirements of the Health and Safety at Work Act 1974.
Any other duties as discussed with the line manager.
Person specification
Person specification
Essential criteria
* Education of 4 GCSE’s grades A-C or equivalent, including English
* Computer literate with experience of MS Office software
* Good literacy and numeracy skills with the ability to organise workload to meet identified deadlines
Desirable criteria
* Excellent organisational skills
* General clerical experience
* Ability to follow simple instructions and procedures
* Effective communication skills, both verbal and written at all levels within the organisation
* Substantial experience of working in a clerical/secretarial / admin role
* Self-motivation
* Diplomatic and tactful when dealing with members of the public and the Trust
* Efficient and enthusiastic
* Must be able to use own initiative
* Ability and willingness to undergo further training according to the requirements of the post and personal development needs