This role offers hybrid working. There will be an expectation that the post holder will work from the Bridgwater House office alongside business support and operational colleagues in Children’s Social Care a minimum of one day per week.
*
The position is offered through to 31/03/2026
What will I be doing?
We’re working to improve the lives of children in Somerset – and you’ll be a key part of that helping a team of social workers who assess potential Kinship and foster carers. Your day-to-day work will involve:
* Processing fostering and Kinship applications
* Taking telephone calls
* Chasing references
* Managing a busy mailbox by monitoring and responding to email requests
* Arranging and minuting meetings as required by the Team
* Updating our database system with client details
* Supporting Social Workers and Operational staff with day to day IT and admin queries
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
* Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
* have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
* Have experience working in an office environment
* Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
* Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
* Are educated to GCSE Grade 4 (C ) or above standard in English and Maths.
Senior Business Support Assistant Senior Business Support Assistant Senior Business Support Assistant Senior Business Support Assistant Senior Business Support Assistant Senior Business Support Assistant