JLA is a mission-critical infrastructure solutions business offering services such as Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
When you join the JLA family, you'll also gain access to an extensive benefits package.
We care about our people and take your well-being seriously, offering a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a dedicated team of Mental Health First Aiders are available to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing support and flexibility to suit your needs.
You can reach your fitness goals with our free onsite gym at head office, along with various gym membership discounts.
To support your finances, we provide life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts through our benefits hub.
We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.
We value and invest in our employees' success, celebrating achievements through a Colleague Recognition Scheme. We support career development and training, and through our Refer a Friend scheme, you can earn up to £1,000 in bonuses.
Role overview
Maintenance engineer specializing in safety systems, including reactive calls.
Key tasks
* Perform maintenance as per level 2 and phase 2 reactive calls to sites with faulty systems, when the senior engineer is already on the job.
* Participate in the Out-Of-Hours (OOH) call-out rota.
* Carry enhanced van stock to achieve a high first fix rate.
* Manage van stock similarly to level 1 and 2 roles.
Service Delivery
Understand and deliver service excellence by ensuring the basics are right every time and contributing to a team where service quality is central to performance.
Managing Risk
Be aware of operational and regulatory risks that may affect your work and report any risks to your line manager.
Managing Health & Safety
Conduct risk assessments and compile method statements in line with H&S requirements. Liaise with the Head of Compliance to ensure compliance with set frameworks.
Criteria
Essential: Attributes required for consideration.
Desirable: Attributes that can be trained or developed.
Knowledge and Skills
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