First Line Support Engineer - King's Lynn (Hybrid, 2-3 days on site)
The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King's Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment.
Our client are the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK.
Key Responsibilities
* Build, configure, and deploy laptops and desktops following documented procedures
* Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions
* Create, manage, and disable user accounts in Active Directory
* Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues
* Follow IT processes and maintain accurate documentation
What We're Looking For
1. Experience in laptop/desktop builds and configuration
2. Good working knowledge of Active Directory
3. Fam...