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Posting Date: 28 Apr 2025
Unit: Business
Location:
Beaumont Leys Shopping Centre, Leicester, United Kingdom
About the Role
If you’re a natural people-person who enjoys solving problems and learning new skills, this customer-facing role will fit perfectly around your life.
We have 2 positions available: Customer Engineer and Specialist Engineer.
As our Customer Engineer and Specialist Engineer, you’ll partner in the field and virtually with a Technical Delivery Advisor from our Manchester Mobile Centre. Your primary focus is to fault find and fix assets called Street Hubs—modern digital screen units located in high-footfall areas like towns, stadiums, and train stations.
What Are Street Hubs?
They are digital screens that display commercial and community content, with calling and Wi-Fi capabilities, providing connectivity to the public.
Additional Responsibilities
When not fixing Street Hubs, you’ll work on:
* RAN sites (Radio Access Network) to optimize 4G and 5G networks
* Payphone kiosks for maintenance and repairs
Specific Job Details
Tasks include installing, setting up, repairing, and maintaining street assets, payphones, and network infrastructure. You’ll also conduct simple Wi-Fi and mobile signal surveys and recommend installation locations.
Role Requirements
* A valid manual UK driving licence
* Comfortable working at heights
* No technical experience necessary for the Customer Engineer role; customer service and problem-solving skills are valued
Training and Support
We provide daily schedules, uniforms, equipment, and training, including courses for electrical standards and safety.
Benefits
* Competitive salary (£30,458 for Customer Engineer, up to £33,331 for Specialist Engineer)
* BT Pension scheme, annual leave, family leave, health support, and more
Application Details
We’re looking for candidates in Leicester. If interested, apply now, and we’ll consider your application for future opportunities nearby.
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