This is an ongoing, long-term Temporary Customer Service Executive position for a global manufacturing company based near Abingdon. The focus is on providing top-tier support and communication between the company and its customers.
This opportunity comes from a large organisation with a global presence. They are renowned for their commitment to innovation and quality, with a diverse and vibrant team operating from their Abingdon office.
Description
Key responsibilities of the Temporary Customer Service Executive include:
* Facilitate effective communication between the company and its customers.
* Handle customer enquiries, complaints, and feedback professionally and efficiently.
* Liaise with internal departments to ensure customer needs are met.
* Maintain customer records and ensure the accuracy of information.
* Contribute to the development of customer service procedures and standards.
* Assist in the preparation of reports on customer interactions.
* Participate in regular team meetings and contribute to the overall goals of the department.
Profile
The successful Temporary Customer Service Executive will have:
* Excellent customer service skills, with a strong focus on resolving issues efficiently.
* Strong communication skills, both written and verbal.
* The ability to work well in a team and contribute to its success.
* Good organisational and multitasking skills, with an eye for detail.
* Be driven, self-motivated, resilient and confident.
* Have the ability to work in fast-paced, high-pressure environments.
* Strong IT skills is highly desirable.
Job Offer
Benefits include:
* A competitive hourly rate
* Immediate start
* A rewarding work environment
* Opportunities to make a positive impact in the community
* An inclusive and supportive company culture
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