Overview
Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 - 16:00, Monday to Friday
About the Role: We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.
Key Responsibilities
* Providing exceptional customer service by handling queries via phone, email, and in person.
* Supporting the sales team with administrative tasks and customer follow-ups.
* Assisting with the implementation and use of a new IT system, ensuring smooth operation.
* Managing and updating customer records accurately and efficiently.
* Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
Requirements
* Strong IT skills and the ability to adapt to new systems quickly.
* Excellent communication skills, both written and verbal.
* A creative and problem-solving mindset.
* Previous experience in customer service, sales support, or similar roles is beneficial.
* A positive attitude and the ability to work well in a team.
* The opportunity to work in a creative and supportive environment.
* The chance to contribute to the growth and development of the business.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
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