Job Description: Join the Fun: Guest Experience & Operations Associate – Temporary and Permanent contracts available 20-40 hours per week | Flexible shifts – Hourly rate (London Living Wage) £13.85 Availability Required: Monday–Sunday Are you ready to bring smiles, energy, and unforgettable experiences to life? At M&M’S, we’re looking for Guest Experience & Operations Associates with big personalities, bigger smiles, and a true passion for creating exceptional moments for every guest. This is more than a retail role — it’s a chance to be the face of a globally loved brand to help create a world where everyone feels they belong! Whether you’re engaging guests as a character or buddy, delivering service as a cashier, stocking shelves, or supporting our operations team behind the scenes, your personality and enthusiasm will make the difference. What You’ll Do: Create a fun, welcoming unforgettable experience for every guest Keep the store clean, stocked, and running smoothly Represent the M&M’S brand with energy and pride Support daily operations, inventory, and candy production Help to meet daily productivity and sales goals What We’re Looking For: A big smile and friendly attitude Confidence in busy environments A team player who loves interacting with people We welcome unique personalities, just as our M&M’s brand is founded on our unique personalities What You’ll Get: Be part of a global, purpose-driven company Access to top-tier training and development Competitive pay and great team culture Bring your personality. Be part of the fun. Apply now! Ready to turn your personality into a career? Apply now and start your journey with one of the world’s most fun and iconic brands. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.